Upgrade an Instance
Move an active protection instance to a higher eligible plan.
Requirements
The Upgrade action appears when the instance meets all of these conditions:
- its status is Active;
- the current plan permits upgrades;
- it is not a subscription instance;
- at least 24 hours remain before expiry; and
- no unfinished upgrade, expansion, or renewal order exists.
If no eligible target plan exists, the page shows “No upgrade plans available.”
Steps
Open the upgrade dialog
Open the instance details and select Upgrade.
Choose a target plan
Select a plan from the available upgrade options.
Review the charges
Check the plan price, billing cycle, and upgrade charge. Open Fee details if needed.
Confirm and pay
Select Upgrade, review the order on the confirmation page, and complete payment.
Charges and activation
Upgrade charges are calculated separately for the remaining current service period and any prepaid renewal periods. The amount shown when you submit the order is final. Active expansions are retained.
Track the order under Orders. After payment, the system applies the plan change. The upgrade is active when the order reaches Completed.
Reopen the upgrade dialog to refresh options when prices or available plans change.